Privacy

SiteVault is run by SE Digital Transformation.

What we store

Your name, business name, email and site addresses, and copies of each connected WordPress site's database and wp-content folder. That can include personal information your site holds, such as user accounts, comments or orders. Payments are handled by Stripe; we never see card numbers.

How it's protected

Backups are stored in Cloudflare R2, which encrypts data at rest, and travel over HTTPS. Only your signed-in account and your connected site can download them. We never open your backups unless you ask us to help with a restore.

How long we keep it

Each backup is kept for 30 days; your newest backup is always kept while your subscription is active. Removing a site deletes its backups straight away. If you cancel, your backups are deleted 30 days later. To delete everything sooner, email support@sedigitaltransformation.com.

Your wp-config.php file, which contains your database password, is never included in backups.